Monthly technical assistance subscription that covers 1 hour of technical service a day (business days only)!
$2079 $499
This service is the best for project that is on the development stage or if it's just starting up to get instant dedicated assistance on schedule.
One month with 21 (19 - 22, depending on the number of business days in a month) hours of tech assistance is included in this package. The service offers 1 hour of scheduled technical assistance a day within one month (hours are scheduled in advance) Technical assistance can be provided via chat or remote desktop. 1 hour a day tech engineer sets up all required settings, including creation of expressions, import/export settings, connection configuration, SQL queries, etc.
Contact us within scheduled hours to get any tech assistance
Get any kind of technical assistance up to 1 hour a day, including time that it will take for tech engineer to setup everything or create specific sql queries or expressions on our side
Cancel the subscription at any time, so no further charges will be made
Use the service provided by tech engineer within paid days
Unused hours are not transferred to the next month
Service is scheduled to specific hours and tech engineer will be available to perform any tasks related to Store Manager and its configuration
Provided service is non refundable as tech engineer’s time is scheduled and he will not perform any other tech work related to other users/services within scheduled time
Once the service is paid, you get schedule of tech engineer with the hours that can be used to contact him.
Service is not provided via IM (Skype, or any other instant message solutions).
Once all settings are configured and service is provided, all settings made within this service package will be sent to customer. They can be used by customer to perform same operations on his own (basing on written instructions) without any additional fees.
The list of Magento services that can be covered within scheduled tech assistance session price:
Taking into account that it may take more than 1 hour/business day to perform service, depending on product amount and changes complexity. Guaranteed time is 1 hours/business day.
Connection configuration
Database backup before executing each step
Clear default shopping cart data
Manual attributes creation
Import-related services:
Import configuration service
Category tree mapping rules
Images upload service
Append or prepend store name to any text field
Replace / remove any text from description
Strip HTML configuration service
Import product from supplier with lowest price
Increase / decrease product price basing on rules
Set special price basing on rules or filters
Any expressions (any other modifications to data while import)
Any import configs (Etsy, Shopify, PrestaShop, etc)
Export-related services:
Export configuration service
Automated export scheduled task
Export to PDF
Predefined Export configurations of any format
Product generation and data update:
Generate configurable products basing on simple products (by criteria)
Generate simple products from configurable by attributes
Generate configurable products from simple products with custom options
Append or prepend store name to any text field
Increase / decrease product price basing on rules
Set special price basing on rules or filters
Replace / remove any text from description
Strip HTML from any text field
Mass changes basing on any rules
SEO Analytics service - meta data check, RFM, LTV, One-time-buyers report generation:
Problems with product images report
Delete unassigned images
Find and remove duplicated images within one product
Find and Remove html tags in meta data (most common SEO problem)
Find and replace/remove all external URLs in any attribute
Clear categories without any products, good for 500 000 items stores
Fix Magento Structure (Duplicated Product URLs)
Business Intelligance:
Report Development of any Complexity (Service covers the development of report scheduled to 1 hours a day)